Equistone Partners Europe has invested in QuestGates, an independent provider of complex loss adjusting and claims solutions based in Birmingham, UK. QuestGates operates from 12 offices across the UK and Ireland and has grown from a niche loss adjusting provider since its founding in 2003 to a professional services business. The company offers multi-disciplinary services including loss adjusting, claims handling, surveying, engineering, and legal services, employing around 500 people and generating £41 million in revenue for the 2023/24 financial year.
The management team of QuestGates, led by CEO Chris Hall, will continue to lead the company and remain majority shareholders alongside the wider team of employees. Equistone’s minority investment aims to support QuestGates' growth strategy, which includes both organic growth initiatives and acquisitive growth. The company plans to diversify into wider specialist claims services and develop its proprietary technology products, building on the 18 M&A deals completed since 2003.
Dominic Geer and Tristan Manuel from Equistone will join the board of QuestGates. The completion of the transaction is subject to customary regulatory approvals. The transaction was led by Dominic Geer, Tristan Manuel, Taha Hasan, and Steve O’Hare on behalf of Equistone, with advisory support from Hines Associates, Deloitte, PwC, and DLA Piper.
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