Equistone Partners Europe has invested in QuestGates, an independent provider of complex loss adjusting and claims solutions based in Birmingham, UK. The company operates from 12 offices across the UK and Ireland.

Founded in 2003, QuestGates has transformed from a niche loss adjusting provider into a comprehensive professional services firm. It now offers multi-disciplinary services including loss adjusting, claims handling, surveying, engineering, and legal support. With approximately 500 employees, QuestGates reported revenues of £41 million for the 2023/24 financial year.

The management team, led by CEO Chris Hall, will continue to oversee the company while remaining majority shareholders. Equistone’s minority investment aims to bolster QuestGates’ growth strategy, which includes both organic initiatives and acquisitions. The company plans to diversify its specialist claims services and enhance its proprietary technology products, building on its history of 18 M&A deals since its inception.

Dominic Geer and Tristan Manuel from Equistone will join QuestGates' board as part of the investment. The transaction is pending customary regulatory approvals, with Equistone being advised by Hines Associates, Deloitte, PwC, and DLA Piper.