Matthew Zazzero is a Director at Raymond James, a leading investment bank in the United States. He joined Raymond James in November 2023. Prior to this role, Matthew served as Senior Director - Customer Delivery Center of Excellence at Catalina USA from June 2019 to September 2023. His extensive career also includes positions such as Director - Transformation Leader/Customer Experience Leader and Director Business Process Improvement (Master Black Belt in LSS) at Catalina USA. Matthew's earlier experience includes roles at Florida Printing & Marketing Group, PwC, Arthur Andersen, and GE Financial Assurance. He brings a wealth of expertise in asset management, risk management, and business process improvement.